The Need-to-Know Before You Go

THANK YOU FOR A GREAT 2025 SEASON - SEE YOU NEXT YEAR!

COME RAIN AND/OR SHINE

The show will go on whatever the weather. Unless it’s looking extra gnarly. Check our socials for any changes.

PARKING LOTS

General admission parking comes with your ticket. If you want easier entry and exit, go for Premier Parking, VIP Parking or Reserved Parking. Give yourself time to head to the venue, we wouldn't want you to miss a minute of your favorite band because you're in traffic. Parking pass sales end online 14 days prior to show day.
*All parking pass sales are non-refundable and non-transferrable*

DROP-OFF AND PICK-UP AREAS

If you are arriving in a rideshare, please notify the parking attendants so they may direct the vehicle to the designated area. When picking up a guest(s), arrive no later than 9pm to be directed to the Parking Lot B Pick Up area—you won’t be able to enter otherwise.

ITEMS ALLOWED

20oz Bottled Water unfrozen and nonflavored
Plastic reusable water bottles
Clear plastic, vinyl or PVC tote bags no larger than 12” x 6” x 12” and/or small clutch bags (6”x 9”)
Blanket
Food in a clear, 1-gallon ziploc bag. One bag per person
Standard size 3' diameter umbrella
Golf umbrellas and/or umbrellas with metal/plastic tips are not permitted
Ponchos/Raincoats
Pocket size digital/disposable camera – non-professional only, no detachable lenses
Small binoculars
Non-aerosol sun tan lotion and bug repellent

ITEMS NOT ALLOWED

Personal chairs or cushions
Weapons of any kind – including but not limited to knives, guns, mace, pepper spray etc.
Alcohol
Tarps
Illegal drugs/substances
Glass containers
Cans
Metal reusable water bottles
Hard/Soft sided/large coolers
Bags that are not clear and/or are larger than 12” x 6” x 12”
Tarps
Laser pointers
Animals (except service animals)
Fireworks
GoPros
Selfie Sticks
iPads or tablets
Video cameras
Drones
Large signs, posters or flags
In-Line skates, skateboards, bicycles or action sports equipment
Wagons or large non-collapsible stroller
Studded belts and/or spikey jewelry
Boot Spurs
Aerosol sun tan lotion or bug spray
Wallet chains and Carabiners

Any other item that may pose a threat to other guests, staff, or performers

WHEN YOU GET HERE

You know the drill—metal detectors, maybe a pat down, and a bag check if you’ve got one. Be prepped—check out our bag policy, and what you can and cannot bring in our FAQs.

MOBILE ENTRY ONLY

Before you set off, download your tickets to your phone on the Live Nation app. Your phone is your ticket. More info on mobile tickets here.

CONTACTLESS PAYMENTS ONLY

We’re a cash-free venue. If you arrive without a debit or credit card, head to an information booth and they’ll exchange cash for card (for free).

LAWN CHAIR + PERSONAL CHAIRS

Personal chairs of any type are not permitted for Live Nation concerts. Chair rentals are available for advance reservations until the day before shows and on-site purchase on show day at our Rental Hub, located in the main plaza. For The Cleveland Orchestra performances, patrons on the Lawn can bring chairs; however, please keep in mind that your chair can obstruct other people’s views. Short-legged chairs make good neighbors--if you choose to bring chairs with a high back, we ask that you please choose an area near the top of the hill, so others' view of the stage is not impeded.

BOX OFFICE

Our Box Office is only open for Live Nation concerts 30 minutes after parking opens until the headliner takes the stage. Please note, you cannot purchase tickets for Live Nation concerts during The Cleveland Orchestra events. For The Cleveland Orchestra performances, the Box Office is open

THE MERCH

Find that coveted merch at our Merch stands right outside the main entrance, in our plaza and at the bottom of the hill on the right hand side.

RECYCLING

You’ll find recycling bins throughout the venue.

ACCESSIBILITY

Service Animals: Service animals are permitted inside the venue during events. Only registered working animals are permitted.
Ticketing: ADA tickets can be purchased online via www.livenation.com. Look for the logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range, but be advised it does occasionally sell out. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.
Day of Show Parking: Accessible Parking is located in the VIP, Premier and General parking lots. Let the parking staff know that you need accessible parking and they will direct you to this lot. You need to present an accessible placard in order to park in this lot, but please be advised that parking is limited. If you do not absolutely need accessible parking, please park in the general lots.
Unexpected Needs: if you have had an injury or illness that prevents you from using the original seat you purchased, we strongly recommend going through www.livenation.com to exchange all tickets for accessible seating. We will have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need and one companion.
Interpreter Requests: if you will need an interpreter for an event, please give us at least 2 weeks’ notice to secure. Guests that request an interpreter will need to pick up their tickets at will call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for interpreter services. Please call 330-920-8040 to arrange for an interpreter for your visit.
Accommodations: all venue bathrooms, concession stands, and merchandise stands are accessible.

HAVE A GREAT TIME!

Due to large crowds and high traffic, be sure to leave early and give yourself plenty of time at the venue. Increase your phone screen brightness to assist with scanning. Lastly, make sure you have a fully charged battery!

Have a great time, and tag us on socials at @blossommusicctr!